Field Service

Contract, Break-fix, and Scheduled Maintenance

Skilled, Safety-conscious Field Service Engineers

ICR is available 24/7, 365 days a year, with a 99% first-time fix rate.

  • Well-rounded in mechanical and electronics
  • Service many OEMs, not just one or a few
  • Capable troubleshooters and programmers
Robot Engineer Programming with ABB IRC5 Teach Pendant
Field Service Engineer
Reliability-centered
Industrial Maintenance

Proficient in fixed and flexible automation.

Infrared Thermography
Condition-based
Health Assessments

Identify issues using oil/grease analysis and inspection.

Grease Replacement Robot Preventive Maintenance
Planned
Preventive Maintenance

Prevent downtime with scheduled, routine maintenance.

Inside of ABB IRC5 Controller
Break-fix
Corrective Maintenance

Quick scheduling and dispatch to resolve breakdowns and emergencies.

On-site

North America Emergency Repair

Average Response Time: 4-5 hours across Michigan, Ohio, Indiana, and Ontario


Call for Details if Outside this Area

Allen Bradley MicroLogix Control System
Systematic Approach
Troubleshooting
  • PLC Troubleshooting
  • Robot Troubleshooting
  • CNC Troubleshooting
Hold Teach Pendant Programming
Well-tested, clean code
Programming
  • PLC Programming
  • Robot Programming
  • CNC Programming
Short or Long-term Support

Temporary Staffing

Fill workforce gaps with entry-level workers, skilled trades, supervisors, engineers, and managers.

Schedule a Service Request
On-site Services

Continuously trained in best practices.

Process Improvements
First-pass Yield
Process Improvements

Build ergonomic, lean processes.

Machine Installation
CapEx Projects
Install, Commission, & Start-up

On schedule and within budget.

Track-Mounted Robot
Workforce Development
On-site Robot Training

Essential upskilling and reskilling.

FAQs